Privacy Policy
Effective Date: 28 July 2026
Last Updated: 28 July 2026
Supreme Solutions (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or contact us.
Supreme Solutions
Website: www.supreme-solutions.co.uk
Email: info@supreme-solutions.co.uk
1. Information We Collect
We may collect the following information:
- Full name
- Company name
- Email address
- Telephone number
- Property or site address
- Project details
- Information submitted through contact forms
- Correspondence with us
- IP address and browser information
- Website usage data through cookies and analytics
2. How We Use Your Information
We use your information to:
- Respond to enquiries
- Prepare quotations
- Deliver our services
- Manage projects
- Process invoices and payments
- Improve our website and customer experience
- Comply with legal and regulatory obligations
- Send service updates and marketing communications where you have consented
3. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process personal information under one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate business interests
4. Sharing Your Information
We do not sell or rent your personal information.
Your information may be shared with:
- Approved subcontractors where required to complete works
- Suppliers
- Professional advisers
- Payment providers
- IT and website service providers
- Government authorities where legally required
All third parties are expected to protect your information appropriately.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to meet legal, accounting and regulatory obligations.
6. Data Security
We use appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
7. Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request erasure of your personal data where appropriate
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where processing relies upon consent
To exercise any of these rights, please contact:
Email: info@supreme-solutions.co.uk
8. Cookies
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Monitor website traffic
- Analyse visitor behaviour
- Enhance the user experience
You can control or disable cookies through your browser settings at any time.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Supreme Solutions
Website: www.supreme-solutions.co.uk
Email: info@supreme-solutions.co.uk
12. Complaints
If you believe we have not handled your personal information correctly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://ico.org.uk
Telephone: 0303 123 1113